EFFICACY CARE · YOUR TECHNOLOGY, CARED FOR
Not managed. Cared for.
Efficacy IT® runs your technology the way it should have been run all along — security on every person, one accountable partner who answers, and progress you can actually see, measured continuously.
Three levels of care. Security in every one.
Every plan carries the same foundation — protection on every person and device, monitoring, backup, and a partner who answers. The tiers differ in how deep the coverage goes and how far ahead we’re looking.
ESSENTIALS
The foundation, handled.
Day-to-day support, Microsoft 365 management, monitoring, backup, email security, and protection on every person and device. The complete basics, done properly — nothing critical left out.
PLUS
Deeper protection, more headroom.
Everything in Essentials, plus endpoint backup, vulnerability management, and closer attention on the equipment your business runs on — for businesses whose exposure is growing with them.
ADVANTAGE
Compliance-ready, thinking ahead.
The deepest coverage, plus governance and compliance monitoring and a quarterly improvement allowance — for businesses that answer to insurers, regulators, or customers who ask hard questions.
Security is never an upsell. Endpoint protection, email security, backup, and security-awareness training are in every tier — because at small-business scale, security can’t be optional.
How pricing works.
Four commitments, in plain language.
A flat monthly amount for your plan.
Not a meter running.
Three tiers with a clear entry point.
You choose the level of care, and the price is set to your actual people and devices.
Security is included in every tier.
Never sold back to you as an add-on.
Changes are quoted before work begins.
Small asks get handled without stopping to bill you. Real projects get scoped together, in writing, before anything starts. No surprise invoices.
You’ll always know what a change costs before it happens.
Measured continuously. Reviewed with purpose.
Your instruments are measured continuously — the same ones we baseline on day one — and we’re building toward a customer portal where all of it lives in one place, whenever you want to look. If a number improved, you’ll see it. If it didn’t, you’ll see that too, along with the plan to fix it. The quarterly conversation is reserved for what deserves one: priorities, projects, and where to optimize next.
Security posture score
One number for how protected you are, tracked over time.
MFA coverage
How many of your accounts require that code on your phone. The goal is all of them.
Backup restore results
We don’t report that backups ran. We report what we actually restored in testing.
Patch currency
How up to date every device is, so known holes get closed.
If none of this has ever been measured for your business, you’re in good company — most businesses we meet have never had any of it measured. That’s not a problem. It’s the starting line.
Care isn’t one product. It’s how we work.
Managed care is the deepest way we work with a business — but the same approach carries through everything we do, from ongoing plans to one-time projects: measured, priced up front, and quoted before work begins.
EFFICACY CARE: WEB
Your website, cared for.
Hosting, domain administration, maintenance, and updates for your business website — flat monthly, with design and build available when you need a site worth caring for. You don’t need Efficacy Care to have a cared-for website.
EFFICACY ADVISORY
A senior technology advisor on your side of the table.
Strategy, budgeting, vendor decisions, and security direction for all of your technology — flat monthly, unlimited, never hourly. The role bigger companies call a vCIO, sized for yours, with deep Microsoft expertise where it matters most.
ENTERPRISE ENGAGEMENTS
For larger Microsoft environments.
Named-specialist assessment, advisory partnership, and modernization projects — each scoped and sold independently, for organizations beyond small-business scale.
Not sure which you need? That’s normal — it’s what the call is for.
BUILT FOR
Construction · Professional services · Healthcare · Real estate · Financial services · Trades · First responders · …and every business that runs on technology
WHERE
Home base: Falling Waters, West Virginia · Serving small businesses nationwide · (304) 935-0437
One promise: you’ll know where you stand.
A 30-minute conversation about your business and what cared-for technology would look like for it. You’ll leave knowing more about your environment than when you called — whether or not we ever work together.